Conditions générales de vente

This website is operated by Moretti Roma. By visiting our site and purchasing from us, you agree to be bound by the following Terms of Service.

1. Online Store Terms

By using this website, you confirm that:

  • you are at least 18 years old or have parental consent
  • you will not use our products for illegal purposes
  • you will not violate any laws in your jurisdiction

We reserve the right to refuse service to anyone at any time.

2. Products & Pricing

All prices are shown in the customer’s local currency when available. Currency conversion is provided for convenience and may vary based on exchange rates and payment provider processing.

We reserve the right to:

  • modify prices at any time
  • discontinue products without notice
  • limit quantities per order

We make every effort to display product descriptions and images accurately. However, we do not guarantee that colors or details will appear exactly as on your screen.

3. Jewelry Disclaimer

Our jewelry is made using:

  • 925 sterling silver base
  • gold plating
  • moissanite stones

Products are not solid gold and moissanite is not a diamond.

Variations in color, shine and finish are normal.

4. Order Acceptance

We reserve the right to cancel any order if:

  • fraud or unauthorized activity is suspected
  • billing or shipping information is inaccurate
  • the order violates our policies
  • the order originates from restricted regions (Europe)

Refunds will be issued if an order is cancelled.

5. Shipping & Delivery

By placing an order, you agree to our Shipping Policy.

Delivery times are estimates and may vary.
We are not responsible for delays caused by carriers, customs or external factors.

6. All Sales Final

All purchases are final sale.

We do not accept returns, exchanges or cancellations once an order is placed.

Please review our Refund Policy for details on damaged, defective or lost items.

7. Billing & Payment

Payments are processed securely through trusted third-party payment providers.

We do not store payment information.

We reserve the right to refuse or cancel suspicious transactions.

8. Intellectual Property

All content on this website including:

  • logo
  • product images
  • text
  • branding

is the property of Moretti Roma and may not be used without permission.

9. Limitation of Liability

Moretti Roma shall not be liable for:

  • indirect or incidental damages
  • loss of profits or data
  • delays or delivery failures beyond our control

Our liability is limited to the amount paid for the product.

10. Indemnification

You agree to indemnify and hold harmless Moretti Roma from any claim arising from:

  • misuse of the website
  • violation of these Terms
  • breach of applicable laws

11. Changes to Terms

We reserve the right to update these Terms at any time.
Changes will take effect immediately upon posting.

12. Governing Law

These Terms are governed by applicable international commercial laws and regulations.

13. Contact

For any questions regarding these Terms:

Live Chat on our website (preferred contact method)
Email: contact@moretti-roma.com